Privacy Policy

AM Medical Ltd Privacy Policy

We respect your data, your right to privacy and we are committed to safeguarding your personal data. Any personal information we hold about you is stored securely and processed under our data protection obligations as specified in the Data Protection (Jersey) Law 2018. AM Medical Ltd acts as the data controller.

The data we collect about you

Personal data, health data or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:

  • Identity Data includes first name, maiden name, last name, username or similar identifier, marital status, title, date of birth and gender.
  • Contact Data includes billing address, delivery address, email address and telephone numbers.
  • Financial Data includes bank account and payment card details.
  • Transaction Data includes details about payments to and from you and other details of products and services you have purchased from us.
  • Technical Data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this website.
  • Health data, including medical results, tests, investigations, and correspondence from medical third parties.

How is your personal data collected?

We use different methods to collect data from and about you including through:

Direct interactions. You may give us your Identity, Contact and Financial Data by filling in forms or by corresponding with us by post, phone, email or otherwise. This includes personal data you provide when you apply for our products or services, create an account on our website, subscribe to our service or publications, give us some feedback.

Automated technologies or interactions. As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions and patterns. We collect this personal data by using cookies, server logs and other similar technologies. We may also receive Technical Data about you if you visit other websites employing our cookies.

How we use your personal data and your rights

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

  • We will use your data to allow us to provide you with medical services.
  • We will not share your data with any party for any reason other than to provide medical services, or in the interest of safeguarding. We may correspond with other healthcare professionals and include your data where this is necessary.
  • We will correspond with your health insurance provider on your behalf if you consent to this. We will only provide information relevant to the claim.
  • Your information will be securely stored in a bespoke electronic patient record, MidexPRO, Private Practice Management Software, GDPR compliant according to ISO 27001 standards.
  • You have the right to ask us for copies of your personal information.
  • You have the right to ask us to rectify information that you think is inaccurate or incomplete.
  • You have the right to ask us to restrict the use of your personal information in certain circumstances.
  • You have the right to ask us to transfer your information to another organisation or to you, in certain circumstances.
  • Your medical data will be stored for 10 years after completion of treatment or death.
  • If you are unhappy with how we have used your personal data you can complain to:

Jersey Office of the Information Commissioner (JOIC), 2nd Floor, 5 Castle St, St. Helier, JE2 3BT, or [email protected], or 01534 716530.

Website

This privacy notice outlines how we protect your personal data when you use this website. The information we collect about you, if you agree to provide it, will allow us to contact you and send information to you about our services where you have registered an interest.

  • In providing us your information you thereby consent to us processing it for this purpose.
  • We will not pass your information on to any third party without your express permission, except as defined herein for the provision of services that you have requested, other than authorities and the police in the event of any investigation.
  • Email addresses and contact details are not shared with any third-party unless written consent has been explicitly granted.

By visiting our website and completing any of the consent processes (i.e. subscribing to a service and/or providing your contact information), you accept and consent to the practices defined in this privacy policy.

It is important that the personal data we hold about you are accurate and current. Please keep us informed if your personal data changes during your relationship with us.

Third-party links

This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we would encourage you to read the privacy notice of every website you visit.

Cookies

This site’s Internet Service Provider (switch.je) uses “Cookies” only for collecting general user statistical information for internet system administration purposes. Please read the privacy notice under www.switch.je for more information.

Changes to this privacy policy

We keep our privacy notice under regular review and this policy was last updated on 10th November 2024

Further questions?

If you have any questions about our privacy policy please email us on [email protected] or write to us at AM Medical Ltd, Bon Sante Consulting Rooms, Lido Medical Centre, St Helier, Jersey JE2 7LA.

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